What are some of Americold’s newest technology innovations that I could benefit from?

Americold’s IT infrastructure is second to none – we work with top-tier providers who specialize in supply chain systems to ensure we’re at the forefront of what’s available.

Our WMSs are the brains behind inventory management, planning, and electronically building order instructions for our Associates and systems to fulfill. You’re able to customize pallet builds so orders are loaded sequentially for ease of use at the destination, be it a distribution center or an aisle in a grocery store.

We can even support your pallet management program within our systems if you have one.

Our WMSs work through Warehouse Execution Systems to control multiple solutions, such as Automated Storage and Retrieval Systems, Automated Guided Vehicles, pallet moles, pallet transportation systems, lifts, and pallet wrapping and labeling equipment.

With our linked facility network, we’re able to provide visibility to all of your inventory, no matter where it is across our network. And we’ve streamlined our truck appointment process by introducing Online Appointment Scheduling through i-3PL.

Americold’s Warehouse Management Systems are fully integrated, meaning that you have complete control of you supply chain and inventory through our i-3PL system. Access it on any computer, tablet, or smart phone. Reach out to us if you’d like to know more information and a system demonstration.

How does Americold protect its customer data?

Firstly, we have very little need to share customer data, and only then share only what’s necessary.  We classify our customers’ data as confidential and add additional layers of security and monitoring to warrant adequate protections over that proprietary information.  The full details of our security protocols are not made public.

How do Americold’s operations continue to provide service if there is a system failure?

Complete system failures are extremely rare events and we’re proud of our systems availability record.  This is supported by our complete backup of 100% of our files in our disaster recovery replication environment.  We employ high availability disaster recovery solutions that are tested as a part of our SOX compliance to ensure systems availability and our IT infrastructure provides IT service from two separate data centers.  We work hard to ensure any service interruptions are addressed as quickly as possible, and bring systems back up as it’s safe to do so.