How do Americold’s operations continue to provide service if there is a system failure?

Complete system failures are extremely rare events and we’re proud of our systems availability record.  This is supported by our complete backup of 100% of our files in our disaster recovery replication environment.  We employ high availability disaster recovery solutions that are tested as a part of our SOX compliance to ensure systems availability and our IT infrastructure provides IT service from two separate data centers.  We work hard to ensure any service interruptions are addressed as quickly as possible, and bring systems back up as it’s safe to do so.

What Does Americold provide for inventory visibility?

Americold’s i-3PL Supply Chain Control portal offers unmatched visibility into your inventory while it’s within the Americold network. It offers 24/7 online access, dashboards with real-time reporting, event management with email alerts, order management, track and trace functionality, and performance metrics. And all from any web-enabled, smart device.