Continuous Improvement: Words to live by at Americold. We honor them through our Americold Operating System, or AOS. It’s part of everything we do.
AOS drives improvement in every area of our operations, and these best practices are integrated into the Policies and Standard Operating Procedures across our international network of operations.
The Tools of AOS play a major role in supporting all aspects of our business, down to the floors of our facilities, including world-class operating systems, market-leading management processes, and the valuable contributions of every Associate.
The following Behaviors of AOS motivate our company as a whole to perform excellently, day-in and day-out: Behavior-Based Safety, Learn. Do. Teach., and the ongoing development of a world-class culture.
The Beliefs of AOS drive the overall behaviors for how we do business, including Associate engagement, standardization, waste reduction.
AOS is a focused effort to involve all levels of the organization, from the floor of our facilities up, in improvement activities.
Continuous Improvement (CI) is driven by Americold's Leaders in their roles as Focus Area Champions for AOS.
AOS assessments and associated action plans directly link CI efforts to business plans and performance review cycles.
It’s a Journey measured by progress along our long-term strategic plan.