Culture & Values Image

One Team, One Mission

At Americold, we’re a global team united by a shared mission and powered by the unique contributions of every associate. Whether you’re in a warehouse, on the road, or in the office—your role is critical to each success. We believe that when everyone feels valued, we win together.

Our Values Guide How We Help Feed the World

At Americold, our five core values guide how we work, make decisions, and support each other every day. Living these values is how we win together—as one team—and deliver the best experience to our customers, partners, suppliers, and each other. Let’s hear from our associates about how our values shape our culture and drive our success.

Our Values

customer service icon

Customer Service

“Customer service is showing our customers we are dedicated, accountable, and proactive in our partnership. Customer service can be external with a customer and internal with a colleague. Building these relationships will create a positive culture and reputation that will generate more business.”
Ana Hernandez, Customer Service Rep, North America

integrity icon

Integrity

“People with integrity are true to themselves and others. They are people who follow a set of values, are honest, help others, lead by example, do what they say they’ll do, and who take responsibility for their actions.”
Sarah Oreilly, HR Manager, Asia Pacific

giving back icon

Giving Back

“When we give back and invest in our local community, we are able to see all the impact and changes we’re making around us. It shows that the company wants to do good for our community and help each associate grow.”
Matt Ralston, Forklift Operator, North America

accountability icon

Accountability

“Accountability means accepting responsibility. It does not matter what position you are, every little gesture counts. Your part of the job is as important as everyone else’s. It’s important that we are consistent in doing the right thing and making sure we all work as a whole.”
Rebeca Catala, HR Manager, Europe

teamwork icon

Teamwork

“Teamwork means the most to me because we need each other. We need each other to create a strong culture, get the job done, and have an enjoyable workspace. It’s vital that we work well together.”

Juanita Salinas, Shipping & Receiving Associate

Philanthropic Partnership with Feed the Children

We’re proud to celebrate over 10 years of partnership with Feed the Children! Americold provides donations, complimentary temperature-controlled transportation of food products, and volunteer opportunities for our associates.

americold volunteer group

Safety is Our Priority

Keeping our associates safe is a top priority. Our Behavior-Based Safety (BBS) program helps create a proactive safety culture by reinforcing safe habits and coaching employees when risks are identified. We also follow strict Process Safety Management (PSM) standards to stay compliant with OSHA and EPA regulations, using real-time monitoring to manage our ammonia systems safely.

Tempering

Leading a Sustainable Food Supply Chain

We are committed to reducing waste, saving energy, and using resources responsibly. Our facilities integrate energy-efficient designs, waste reduction programs, and water conservation efforts to minimize environmental impact and improve operations.

americold volunteers working

Careers at Americold

Stay connected and get updates on job opportunities, company news, and career insights.